Part 1-How do we process your information?
When you purchase goods from our store, as part of the buying and selling process, we collect the personal information you provide to us, such as your name, address, and email address.
When you browse our store, we will also automatically receive the Internet Protocol (IP) address of your computer in order to provide us with information that helps us understand your browser and operating system.
Email marketing (if applicable): If you allow, we may send you emails about our stores, new products, and other updates.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or return, we imply that you agree to our collection and use it only for specific reasons.
If we ask you to provide personal information for other reasons (such as marketing), we will directly ask you for your consent or provide you with an opportunity to refuse.
How do I withdraw my consent?
If you change your mind after choosing to join, you can cancel your consent to contact us at any time by contacting us to continue collecting, using, or disclosing your information.
If the law requires us to do so or you violate our terms of service, we may disclose your personal information.
Our store is a self-service online shopping platform, and the products in the mall are independently developed and produced. The mall is newly launched in Asia and other regions and has become a very popular platform for customized products.
If you choose a direct payment gateway to complete the purchase, the website will automatically store your credit card data. It is encrypted by the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored for the time required to complete the purchase transaction. Upon completion, your purchase transaction information will be deleted.
All direct payment gateways follow the standards set by PCI-DSS managed by the PCI Security Standards Committee. This is a joint effort of brands such as Visa, Mastercard, American Express, and Discover.
PCI-DSS requirements help ensure that our stores and their service providers process credit card information safely.
Part 5-Third-party services
Generally, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services provided to us.
However, some third-party service providers (such as payment gateways and other payment transaction processors) have their own privacy policies for information that requires us to provide you with purchase-related transactions.
For these providers, we recommend that you read their privacy policies so that you understand how these providers will process your personal information.
In particular, please keep in mind that some providers may be located in jurisdictions other than you or us, or in jurisdictions different from you or us. Therefore, if you choose to conduct a transaction involving the services of a third-party service provider, your information may be subject to the laws of the jurisdiction in which the service provider or its facility is located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the personal information used to complete the transaction may be disclosed by U.S. law (including the Patriot Act).
When you click links on our store, they may cause you to leave our website. We take no responsibility for the privacy practices of other websites and encourage you to read their privacy statements.
To protect your personal information, we will take reasonable precautions and follow industry best practices to ensure that it will not be inappropriately lost, misused, accessed, disclosed, changed, or destroyed.
If you provide us with your credit card information, the information will be encrypted using Secure Sockets Layer Technology (SSL) and stored with AES-256 encryption. Although there is no one way to transmit 100% securely via the Internet or electronic storage, we follow all PCI-DSS requirements and implement other recognized industry standards.
The following is a list of cookies we use. We list them here so that you can choose whether to opt-out of cookies.
_session_id, unique token, seasonality, allows customsep.com to store information about your session (referrer URL, login page, etc.).
_customadd_visit, no data saved, last 30 minutes since the last visit, Used by our website provider’s internal statistics tracker to record visits
_customadd_uniq, unsaved data, expires at midnight (relative to the visitor) the next day, the number of visits to the store for a single customer.
The shopping cart, a unique token, lasts 2 weeks and stores information about the contents of the shopping cart.
_secure_session_id, unique token, seasonality
storefront_digest, a unique token, not sure if the store has a password, it is used to determine whether the current visitor has access rights.
Section 8-Age of consent
By using this website, you indicate that you are at least your adult age in your state or province of residence or your adult age in your state or province of residence, and you have agreed that we allow any of the following actions: your minor family members can use This website.
If our store is acquired or merged with another company, your information may be transferred to the new owner so that we can continue to sell products to you.
Questions and contact information
If you want to: access, correct, modify or delete any personal information we have about you, register a complaint, or just want more information, please contact our Privacy Compliance Officer.